Troubleshooting

Setting up a torrent application to be able to connect to from outside your network can be a bit hard. That’s why often users get stuck at successfully connecting to their servers or home computers using Transdroid. Here is a little step-by-step help for anyone that has troubles:

You need one of the supported torrent application running on your server or home computer, with the web interface enabled. Remember the port number that you fill in here; you use it later to open the port on your router and to fill in in the Transdroid application.

Connection diagram between Transdroid and your torrent app
If Transdroid doesn’t work (‘error in parsing of server response’, for example), try these steps:

  • Enable the web UI in the preferences window of your torrent application. Make sure you use a username and password, you set a listening port (this number you will need later) and do NOT set IP filtering on. For uTorrent and BitTorrent set the listening port to 8080, for Tranmission leave it at 9091, for Deluge leave it at 8112, rTorrent normally uses port 80.
  • Check if the web UI works on your local machine. For uTorrent and BitTorrent use http://localhost:8080/gui, for Transmission use http://localhost:9091/transmission/web/, for Deluge use http://localhost:8112/, for rTorrent use the wTorrent web front-end. If this link does not work, go back and check the settings.
  • Get the internal IP of your computer running the torrent application. On Windows, you can find it by looking at the properties of the network connection or by running ipconfig.exe in a command prompt. On Ubuntu, right-click the network manager applet and choose connection details, or by running ifconfig in a terminal windows.
  • Open port 8080, 9091, 8112 or 80 (or whatever you’ve set) on your router/ADSL modem. You can use the instruction from the portforward.com website. Of course you map this port to your server, using the IP you just retrieved.
  • Now get your external IP address by surfing to whatismyip.com, again from your local machine. Write down this number. It is you public IP address on the web.
  • In Transdroid, fill in the external IP address you just looked up, the port number, username and password. Make sure you are NOT connected to the local WiFi network. It should now connect.
  • If it does not. Connect your Android device to the local WiFi network and use the internal IP address of the computer running your torrent app instead of the external IP address. If this does work, you haven’t set up the port forwarding correctly.

Good luck.

31 thoughts on “Troubleshooting”

  1. noticed an error:

    Transmission’s link to “http://localhost:9091/transmission/web/”

    actually goes to “http://localhost:9112/transmission/web/”

    the port is wrong. Confused me for a few minutes. thank you for the helpful post.

  2. Hi,

    I had transdroid set up and working fine but now I keep getting the message “error building request”.

    Any ideas what’s gone wrong? Is the issue on the phone, the server or the communication between?

    Great app through!

  3. When I use the feature to only show currently downloading torrents, it isn’t able to do this. I’m using Transdroid 0.9.1 and uTorrent 1.8.3. I do have 481 torrents in my client. Could it be a problem with having so many?

  4. Eric,

    Transdroid does show the files at 100% complete. All of my torrents do show up. I’ll experiment with stopping most of them and trying with just a few uploading and a few downloading.

    – Jeff

  5. Eric,

    Stopping all of my other torrents and just having downloading ones works correctly. I guess I’ve just got too much stuff!

    By the way, this is a fantastic app. I look forward to future updates.

    – Jeff

  6. If people are still having difficulties with connecting, ensure that the firewall is allowing both TCP and UDP inbound connections on the relevant port (all decent software / hardware / router firewalls should have this fine-grained control).

  7. Works perfectly over wifi with my external IP, but I get a message ‘error building request’ when I turn wifi off and try to connect with 3G using the exact same settings. Can you help?

  8. So I’m having a little trouble with Transdroid. I’ve had it work fine in the past, but it’s now giving me the message, “Error during communication with server.”

    My ports are forwarded correctly, I’m very familiar with doing that for other purposes.
    I can connect to the webUI portal, and also via transdroid while on wifi with internal IP.

    It’s only on 3G with external IP that it won’t connect.

    I’m using uTorrent, by the way. Any ideas?

  9. I am having the same “error building request” issue. I can connect to the webgui from a laptop connected internally and externally so it isn’t a problem with my port forwarding or the web gui.

    It was working perfectly before I switched ISPs which is strange. The only difference I have notices is that since I have switched, I cannot connect by computer name, only IP. I hope that helps.

  10. I am not sure exactly what the issue is, I deleted the config file and put all the information again and now it seems to be working.

    Thank you very much for your help.

  11. I am having this error building request issue.

    I can access the server via the phones web browser on my www IP address and my home network address. For some reason Transdroid gives me this error.

  12. I went back and found out that the uTorrent software sees usernames in upper and lowercase differently. So I set it to the same uppercased username on the phone and now everything is working fine.

  13. Would be nice if uploading torrents were in yellow instead of green so I know at a glance which torrents are currently actively uploading.

  14. Should add another bullet to make sure that either the whitelist is turned off or the phone’s IP is in the whitelist. Just spent about 30 minutes to figure that bit out.

  15. Hi,

    I’m trying to set up your app with deluge. I can see torrents status without any problems and even get notifications when they are completed but I can’t add new torrents.
    The application shows up when I open a torrent file but I get communication error after a few secs.

  16. App works absolutely perfectly when connected via wifi around the home. And was very easy to set up . I’m running a seedbox with ruTorrent web-ui. But the real reason I wanted this was to be able to add torrents to my seedbox while at work or away from home. But it will NOT connect via mobile data on My Samsung Galaxy android phone even though mobile data is enabled (other apps working) and option for Transdroid to use “unlimited” mobile data is set to +ve. great shame I will have to ditch it.

  17. not working

    Error during comminication;check your connection

    i have given the setting for my xirvik.com seedbox

    transdroid app not working

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